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Shramik Sevan is a human-centered digital platform designed to connect customers directly with laborers. The design focuses on accessibility, trust, and simplicity, ensuring usability for users with low digital literacy.
#Overview #Design Thinking #Product Design
Problem Statement
- Lack of trust in hiring laborers
- No structured digital ecosystem
- Poor accessibility for low-literacy users
- Unclear pricing and verification systems
#UX Research #problem understanding
Solution
A minimal, intuitive platform designed with:
- Clear service categories
- Verified worker profiles
- Transparent pricing system
- Seamless booking experienc
#UX Strategy #Service Design
Our process in four easy steps
Empathize
Understanding laborers’ real-life challenges through field research.
Define
Identifying core issues: trust, accessibility, and transparency.
Ideate
Creating simple flows, icon-driven UI, and multilingual support
Prototype
Wireframes → UI screens → Interaction design
Test
Usability testing with real users
User Personas
#UX Research #UXDesign
Labouer
- Needs: Easy job access
- Focus: Simplicity + clarity
- Design Insight: Use icons over text
Customer
- Needs: Trust + quick booking
- Design Insight: Ratings, reviews, verification badges
